Terms & Privacy

Terms of Use

Welcome to the Fix Child Support Campaign Website.

By using our website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Single Mother Families Australia’s (SMFA) relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

1. Definitions

  • “Website” refers to the Child Support Change Campaign website.

  • “User” or “You” refers to any person accessing or using the website.

  • “We,” “Us,” or “Our” refers to Single Mother Families Australia (SMFA) and the volunteers behind the campaign.

2. Use of Website

  • The content of our website is for general information is subject to change without notice.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

3. Intellectual Property

  • Our website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited unless in accordance with the copyright notice, which forms part of these terms and conditions. You are required to contact us to seek consent before you can reproduce or use our material.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

4. Disclaimer

  • The information provided on this website is for general informational purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

  • We are not liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

5. Links to Other Websites

  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

6. Governing Law

 

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

Introduction

Single Mother Families Australia (SMFA) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, http://fixchildsupport.com.au. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

Collection of Information

We may collect personal information from you  when you visit our website, register on the site, subscribe to the newsletter, fill out a form, or use our activities, services, features, or resources that we provide. The personal information we collect may include:

  • Name
  • Contact information, such as email address 
  • Demographic information, such as postcode, preferences, and interests
  • Other relevant information 

Use of Information

We may use the information we collect from you in the following ways:

  • To inform child support policy reform and advocacy
  • To provide information or resources about child support policy reform
  • To personalise your experience on our website
  • To improve our website based on your feedback
  • To send periodic emails regarding updates or other information

Disclosure of Information

We will not generally disclose your personal information to third parties unless we have your express or implied consent, and it is reasonably necessary to do so.. 

We may disclose some personal information to website hosting partners and other parties who assist us in conducting our business, where reasonable and necessary.. We will request that those parties agree to keep the information confidential. 

We may also disclose personal information when appropriate to comply with the law, or protect ours or others’ rights  or safety.

Protection of Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, use, disclosure, or loss of personal information stored by us.

Cookies

Our site uses “cookies” to enhance your user experience. Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.

Third-Party Sites

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites

Your Rights

You have the right to request to access, correct, or delete your personal information held by us. We will respond to these requests in a reasonable timeframe and will let you know the outcome. If you wish to make such a request, please contact us at info@fixchildsupport.com.au.

Changes to This Privacy Policy

SMFA has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our site. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Data Retention

We will retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

We will take steps to destroy or de-identify personal information that is no longer needed.

Contacting Us

If you have any questions about this Privacy Policy, our privacy practices , or your dealings with us, please contact us at:

Single Mother Families Australia (SMFA)
20 Washington St, Hilton SA, 5033, Australia
 info@fixchildsupport.com.au